Engaging bosom growth since March has taken a passionate toll on Leah Cook, particularly after rounds of radiation made her lose her hair.
Notice
"It makes me feel a tad bit low self-regard," Cook said.
Putting on a wig has turned into a typical schedule, until Thursday.
"Today, I made the boldness to stride out and not wear a wig," Cook said. "What's more, I truly got my sentiments hurt."
She went to the auto rental terminal at Sacramento International Airport with her driver's permit, business charge card and Alamo rental auto reservation close by. Cook then gave everything over to the administration part.
"He held up my ID and said, 'Who is this? Who is this?' And I said, 'That is me.' And he said, 'No, it's not.' And I said 'Yes, it is. I have disease.' And he resembles, 'No, that is not you.' And I removed my cap and I said, 'See, I have tumor.'
Leah Cook posted on Facebook this photo of her driver's license photo (left) and photos of herself after she lost her hair due to chemo therapy (middle and right). Cook has been battling breast cancer since March.
Graciousness of Leah Cook
Cook said he then brought over a supervisor - who additionally didn't trust her. She then got her little girl Britney Johnson on the telephone, who was made a beeline for San Diego.
"I attempted to remain solid about it and battle the tears back, yet I proved unable," Cook said.
"For me, to hear my mother cry, it simply made me feel truly hurt," Johnson said.
Johnson's better half, San Diego Chargers football player Stevie Johnson, communicated his mistake with Alamo on Twitter, posting, "So @Alamo client benefit reps scold tumor survivors who lost hair due to chemo? Approach to go @Alamo. #stayclassy"
So @Alamo client benefit reps upbraid growth survivors who lost hair due to chemo? Approach to go @Alamo. #stayclassy - https://t.co/DzLd0WT0Kv
— Stevie Johnson (@StevieJohnson13) December 2, 2016
"What happens after this is the thing that matters most, so we'll see what happens," Stevie Johnson later said in a meeting with KCRA.
An Alamo representative reacted to the circumstance, saying the organization is investigating the circumstance and considering it important.
Alamo's parent organization, Enterprise, likewise reacted to Stevie Johnson's tweet, saying, "Much obliged, Stevie. We are investigating this as I compose."
.@enterprisecares kindly do. Your @Alamo rep upbraided my relative, a disease survivor. Appalling.
— Stevie Johnson (@StevieJohnson13) December 2, 2016
An organization representative sent an announcement to KCRA 3 a day after the occurrence, in which they said their worker "was not delicate to the client and misused the circumstance." They included that once the director was rung, the issue was settled and approved Cook a free overhaul.
A zone director then called and "apologized lavishly once more" and offered the make the week after week rental free," the organization authorities said.
"We comprehend that incredible affectability is required in circumstances like these, and we unquestionably welcome that the client was eager to share her story and show every one of us how to better handle such communications," the representative said.
Concerning Cook, she headed out feeling stripped of her nobility.
"It's much the same as punch in the stomach," Cook said. "I needed my voice to be heard in light of the fact that, I mean, this may transpire else."
Cook likewise posted her story on Facebook, saying to some extent:
"I've never been more embarrassed in my life! At the time, I felt like he stripped me of all that I've gone through to beat malignancy and made me feel so little."
Her post increased more than 150 remarks inside eight hours, with many individuals communicating their outrage and acclaiming her quality.
"Made meextremely upset. YOU ARE A WARRIOR," one individual composed.
"Truly I can tell its u.... The eyes the nose the grin," someone else remarked. "Sorry u went through that and well done for being solid."
Notice
"It makes me feel a tad bit low self-regard," Cook said.
Putting on a wig has turned into a typical schedule, until Thursday.
"Today, I made the boldness to stride out and not wear a wig," Cook said. "What's more, I truly got my sentiments hurt."
She went to the auto rental terminal at Sacramento International Airport with her driver's permit, business charge card and Alamo rental auto reservation close by. Cook then gave everything over to the administration part.
"He held up my ID and said, 'Who is this? Who is this?' And I said, 'That is me.' And he said, 'No, it's not.' And I said 'Yes, it is. I have disease.' And he resembles, 'No, that is not you.' And I removed my cap and I said, 'See, I have tumor.'
Leah Cook posted on Facebook this photo of her driver's license photo (left) and photos of herself after she lost her hair due to chemo therapy (middle and right). Cook has been battling breast cancer since March.
Graciousness of Leah Cook
Cook said he then brought over a supervisor - who additionally didn't trust her. She then got her little girl Britney Johnson on the telephone, who was made a beeline for San Diego.
"I attempted to remain solid about it and battle the tears back, yet I proved unable," Cook said.
"For me, to hear my mother cry, it simply made me feel truly hurt," Johnson said.
Johnson's better half, San Diego Chargers football player Stevie Johnson, communicated his mistake with Alamo on Twitter, posting, "So @Alamo client benefit reps scold tumor survivors who lost hair due to chemo? Approach to go @Alamo. #stayclassy"
So @Alamo client benefit reps upbraid growth survivors who lost hair due to chemo? Approach to go @Alamo. #stayclassy - https://t.co/DzLd0WT0Kv
— Stevie Johnson (@StevieJohnson13) December 2, 2016
"What happens after this is the thing that matters most, so we'll see what happens," Stevie Johnson later said in a meeting with KCRA.
An Alamo representative reacted to the circumstance, saying the organization is investigating the circumstance and considering it important.
Alamo's parent organization, Enterprise, likewise reacted to Stevie Johnson's tweet, saying, "Much obliged, Stevie. We are investigating this as I compose."
.@enterprisecares kindly do. Your @Alamo rep upbraided my relative, a disease survivor. Appalling.
— Stevie Johnson (@StevieJohnson13) December 2, 2016
An organization representative sent an announcement to KCRA 3 a day after the occurrence, in which they said their worker "was not delicate to the client and misused the circumstance." They included that once the director was rung, the issue was settled and approved Cook a free overhaul.
A zone director then called and "apologized lavishly once more" and offered the make the week after week rental free," the organization authorities said.
"We comprehend that incredible affectability is required in circumstances like these, and we unquestionably welcome that the client was eager to share her story and show every one of us how to better handle such communications," the representative said.
Concerning Cook, she headed out feeling stripped of her nobility.
"It's much the same as punch in the stomach," Cook said. "I needed my voice to be heard in light of the fact that, I mean, this may transpire else."
Cook likewise posted her story on Facebook, saying to some extent:
"I've never been more embarrassed in my life! At the time, I felt like he stripped me of all that I've gone through to beat malignancy and made me feel so little."
Her post increased more than 150 remarks inside eight hours, with many individuals communicating their outrage and acclaiming her quality.
"Made meextremely upset. YOU ARE A WARRIOR," one individual composed.
"Truly I can tell its u.... The eyes the nose the grin," someone else remarked. "Sorry u went through that and well done for being solid."
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